Commute | Citizen Matters, Chennai

How does MTC decide bus routes in the city?

March 12, 2021 Bhavani Prabhakar

Low frequency, suspension of favourite routes, crowded buses: common grouse among bus commuters in Chennai. What’s behind these and can more effective route rationalisation help?

Where in Chennai are riders most callous about helmets and seatbelts?

March 1, 2021 News Desk

As part of National Road Safety Month 2021, Citizen consumer and civic Action Group (CAG) surveyed 10 locations in the city to test the level of compliance. The results

All amenities needed to cycle in Chennai, on your map: Help make it happen

February 24, 2021 News Desk

In order to encourage cycling in Chennai, a crowdsourcing exercise has been initiated to map amenities such as rental/repair shops, sellers etc. Learn how you can add to the database.

K K Nagar a perfect example of what puts off cyclists in Chennai

February 15, 2021 Laasya Shekhar

K K Nagar cycle track, laid three years ago, was the first dedicated space for riders in Chennai. Today, it is just a pothole-filled stretch, badly encroached.

How can commute in Chennai reinvent itself in 2021?

December 29, 2020 Aruna Natarajan

How can travel within the city be made easier and more sustainable? As public transport begins to open up in the post-lockdown era, we mull over a few critical points.

Complaints galore over FASTag malfunction at OMR-ECR toll plazas

December 4, 2020 Laasya Shekhar

Longer waits apart, commuters also complained of double charging when they had to pay cash, as FASTag transactions were suspended at OMR toll plazas due to technical glitches.

A post-COVID travel experience by suburban rail in Chennai

December 1, 2020 Jothiprakash

As suburban trains resume partial operations, a regular commuter shares his experience of how COVID-19 has changed his commute.

Charts that show the revival of cycling in Chennai during the pandemic

November 14, 2020 Felix John

Maps and graphs from Strava show a sharp increase in cycling in the city, with teens and older cyclists contributing most to the revival.

Speeding vehicles, traffic biggest barriers: Chennai cyclists

October 29, 2020 News Desk

The civic body and Chennai Smart City Limited recently conducted a survey to understand what could be done to make the city cycle-friendly. Here are the results.

Why persons with disability are unhappy with Chennai Metro

October 20, 2020 Laasya Shekhar

It has been five years since Metro services started in the city. Hundreds of demands and submissions later, it still lacks features useful for persons with disability.

QR code ticketing, new AC norms, X-marked seats: What Metro is doing to ensure safe commute

September 9, 2020 Bhavani Prabhakar

How is the Metro ensuring contactless travel? Is there enough ventilation in the compartments? How safe is the air conditioning? All your queries answered here.

A roadmap for MTC: Share plan with bus commuters in Chennai

August 3, 2020 Sumana Narayanan

MTC must take steps to ensure that it can provide adequate service and be financially sustainable in the post-COVID world. What steps can the transport corporation take now and in the long run?

Restarting public transport in the age of COVID-19: The challenge before Chennai

June 23, 2020 Varun Sukumar

In a city where 75% of residents express preference for public transport, providing safe mobility options in a post COVID world will be tricky.

Why is MTC paying reduced salaries, even to staff ferrying frontline COVID workers?

June 18, 2020 Laasya Shekhar

Hundreds of MTC workers protested in Chennai earlier this week, raising their voice against salary cuts and improper implementation of COVID-19 norms.

Flying into or out of Chennai? Travellers share their experience

June 1, 2020 Aruna Natarajan

Domestic air travel has been allowed since May 25th. What should flyers to and from the city expect?