Social media engagement by government agencies – particularly on Twitter and Facebook – could be a game changer in terms of building a rapport with citizens and communicating effectively. Not all arms of our local government seem to be faring great on that count, however.
Eyes On The Canal, an initiative focused on reimagining Chennai’s Buckingham Canal, has now floated an open call for ideas to raise awareness about urban climate change and propose solutions to improve the situation in and along the canal.